TERMS & CONDITIONS
Effective: 28 July 2026
These Terms & Conditions (“Terms”) govern access to pocketly.tech, related websites, and any web or mobile product made available by Pocketly Tech LLP (“Pocketly”, “we”, “us” or “our”), including our gym-management product (together, the “Services”). By accessing or using a Service, you agree to these Terms. If you use a Service for a gym, company, or other organisation, you confirm that you are authorised to bind that organisation.
You must be legally capable of entering a binding agreement and provide accurate, current account information. You are responsible for safeguarding credentials, restricting access to authorised personnel, and promptly notifying us of suspected unauthorised use. Actions taken through your account will be treated as authorised unless you notify us otherwise.
Gym owners and operators control the member information they enter into the product. You must have a lawful basis and provide any notices or obtain any consents required to collect, upload, use, and instruct us to process that information. You are responsible for its accuracy, for responding to your members’ requests, and for limiting staff access appropriately.
Do not upload medical records, diagnoses, government identity documents, card security codes, biometric templates, or other highly sensitive information unless a feature expressly requests it and appropriate legal and security arrangements are in place. The Service is an operations tool and is not medical, legal, accounting, or financial advice.
You must not use the Services unlawfully; infringe another person’s rights; send spam or harmful content; introduce malicious code; test or bypass security without written permission; reverse engineer the Services except where law permits; scrape them at scale; resell access without agreement; or use the Services to build a competing product using our confidential information or intellectual property.
Paid product terms, prices, billing intervals, trial conditions, refund rules, and applicable taxes will be shown in an order form or at checkout before purchase. Unless stated otherwise, subscriptions renew for the selected billing period until cancelled. We will give notice of material price changes before they apply to a renewal.
You retain rights in information and content submitted to the Services (“Customer Data”). You grant us a limited, non-exclusive right to host, copy, transmit, back up, and otherwise process Customer Data only to provide, secure, support, and improve the Services, comply with law, and follow your documented instructions. Our handling of personal data is described in the Privacy Policy.
You should maintain any exports or independent records your business requires. Where an export feature is available, use it before closing an account.
Pocketly and its licensors retain all rights in the Services, software, interfaces, documentation, branding, and content other than Customer Data. Subject to these Terms and payment of applicable fees, we grant you a limited, revocable, non-transferable right to use the Services for your internal business operations.
Products displayed as in development may change before release. We aim to provide dependable Services but do not guarantee uninterrupted or error-free operation. Maintenance, security events, internet failures, or circumstances outside our reasonable control may affect availability. We may change or discontinue features and will provide reasonable notice where a change materially reduces paid functionality.
You may stop using the Services at any time and may cancel a paid plan under its billing terms. We may suspend access where reasonably necessary to address a security risk, unlawful use, non-payment, or material breach. We may terminate for an uncured material breach or where required by law. On termination, access ends and Customer Data is handled under the retention and deletion provisions in the Privacy Policy, subject to legal obligations and backup cycles.
To the extent permitted by law, the Services are provided “as is” and “as available”, and implied warranties are excluded. Pocketly is not responsible for business decisions made from the Services, third-party services, internet or device failures, or inaccurate data supplied by users.
To the extent permitted by law, neither party will be liable for indirect, incidental, special, punitive, or consequential loss, or loss of profits, revenue, goodwill, or data. Pocketly’s aggregate liability relating to a paid Service will not exceed the fees paid for that Service in the six months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot legally be excluded.
You will defend and indemnify Pocketly against third-party claims arising from Customer Data, your unlawful or unauthorised use of the Services, or your breach of Sections 3 or 4, except to the extent the claim results from Pocketly’s breach or misconduct.
These Terms are governed by the laws of India. The courts with competent jurisdiction at Pocketly Tech LLP’s registered-office location will have exclusive jurisdiction, subject to any mandatory rights available under applicable consumer law. Before filing a claim, the parties will attempt in good faith to resolve the dispute through written notice and discussion for at least 30 days.
If part of these Terms is unenforceable, the remainder continues in effect. Failure to enforce a term is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganisation, financing, merger, or sale of business. These Terms, the Privacy Policy, and any applicable order form are the complete agreement for the Services.
We may update these Terms to reflect product, legal, or operational changes. We will post the revised date and, for material changes affecting registered users, provide reasonable notice through the Service or by email. Questions may be sent to pocketlytech@gmail.com.